Shipping & Returns
Shipping
Free
Standard shipping over $75
5-7 Days
Standard delivery
2-3 Days
Express delivery
Shipping Rates
| Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-7 business days | Free over $75 / $5.95 |
| Express Shipping | 2-3 business days | $12.95 |
| Canada Standard | 7-14 business days | $14.95 |
Processing Time
Orders placed before 2:00 PM PST on business days are processed and shipped the same day. Orders placed after 2:00 PM PST or on weekends and holidays will be processed the next business day.
Order Tracking
Once your order ships, you will receive an email with a tracking number. You can also track your order by logging in to your account and visiting your order history.
PO Boxes & APO/FPO
We ship to PO Boxes and APO/FPO addresses via USPS. Express shipping is not available for these addresses. Please allow additional transit time for military addresses.
Returns & Exchanges
30 Days
Return window
Free
Return shipping
5-7 Days
Refund processing
Return Policy
We want you to love everything you buy from us. If something doesn't work out, you can return it within 30 days of delivery for a full refund. Returns are free within the United States.
Condition Requirements
- Items must be unworn, unwashed, and free of stains, odors, or pet hair
- All original tags must be attached
- Items must be in their original packaging
- Undergarments, swimwear, and face masks are final sale for hygiene reasons
- Items marked "Final Sale" cannot be returned or exchanged
How to Return
- Log in to your account and go to Order History
- Select the order and items you wish to return
- Choose "Return" or "Exchange" and select your reason
- Print the prepaid return label
- Pack the items securely and drop off at any USPS location
Refunds
Once we receive and inspect your return, your refund will be processed within 5-7 business days. Refunds are issued to the original payment method. You will receive an email confirmation when your refund has been processed.
Exchanges
Need a different size or color? Select "Exchange" when initiating your return. If your desired item is in stock, we'll ship it as soon as we receive your return. For faster exchanges, you can choose to be charged upfront for the new item and receive a refund when we process your return.
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